Privacy Policy

Dot Corp (Super Sense)
Updated: August 30, 2024

We at Dot Corp (together with our affiliates, 'Dot Corp', 'we', 'our' or 'us') respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website, applications, and services (collectively, the 'Services'). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

1. Information We Collect

We collect personal information relating to you ('Personal Information') as follows:

  • 1.1 Personal Information

    We collect Personal Information if you create an account to use our Services or communicate with us as follows:

    • Account Information: When you create an account with us, we will collect information associated
    with your account, including your name, contact information, account credentials, payment card information, and transaction history (collectively, 'Account Information').

    • User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services ('Content').

    • Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send ('Communication Information').

    • Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, 'Social Information'). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.

    • Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity (collectively, 'Other Information You Provide').

  • 1.2 Personal Information We Receive Automatically from Your Use of the Services

    When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ('Technical Information'):

    • Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and how you interact with our Services.

    • Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.

    • Device Information: Includes name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.

    • Cookies: We use cookies to operate and administer our Services, and improve your experience. A 'cookie' is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it.

    • However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website.

    • Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.

2. How We Use Personal Information

We may use Personal Information for the following purposes:

• To provide, administer, maintain and/or analyze the Services;

• To improve our Services and conduct research;

• To communicate with you, including to send you information about our Services and events;

• To develop new programs and services;

• To prevent fraud, criminal activity, or misuse of our Services, and to protect the security of our IT systems, architecture, and networks;

• To carry out business transfers; and

• To comply with legal obligations and legal processes and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Aggregated or De-identified Information

We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information, or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to re-identify the information, unless required by law.

Verification: In order to protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not be able to honor your request.

Authorized Agents: You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf, and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to support@dorcorp.com.

Appeals: Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please send your request to support@dotcorp.com.

Note: We may use Content you provide us to improve our Services, for example, to train the models that power SuperSense. Read our instructions on how you can opt out of our use of your Content to train our models.

3. Disclosure of Personal Information

In certain circumstances, we may provide your Personal Information to third parties without further notice to you, unless required by law:

• Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, email communication software, web analytics services, and other information technology providers, among others. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.

• Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a 'Transaction'), your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.

• Legal Requirements: We may share your Personal Information, including information about your interaction with our Services, with government authorities, industry peers, or other third parties if required by law; to protect and defend our rights or property; if we determine there is a violation of our terms, policies, or the law; to detect or prevent fraud or other illegal activity; to protect the safety, security, and integrity of our products, employees, or users, or the public; or to protect against legal liability.

• Affiliates: We may disclose Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with Dot Corp. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.

• Business Account Administrators: When you join a SuperSense Enterprise or business account, the administrators of that account may access and control your Dot Corp account. In addition, if you create an account using an email address belonging to your employer or another organization, we may share the fact that you have a Dot Corp account and certain account information, such as your email address, with your employer or organization to, for example, enable you to be added to their business account.

• Other Users and Third Parties You Share Information With: Certain features allow you to display or share information with other users or third parties. For example, you may share SuperSense conversations with other users via shared links or send information to third-party applications via custom actions for SuperSense. Be sure you trust any user or third party with whom you share information.

4. Your Rights

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the site.

5. Your Choices

You can manage your communication preferences by unsubscribing from newsletters or adjusting your account settings. You may also contact us to update or delete your personal information.

6. Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at orbai@support.com